Privacy Policy

Last Updated: September 21, 2026

1. Introduction

URoll Freight LLC (“URoll Freight,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, submit an application, use our services, communicate with us, or consent to receive text messages.

2. Information We Collect

We may collect the following categories of information:

A. Personal and Contact Information

• Full name
• Mailing or business address
• Email address
• Telephone number
• Company or business name
• Information submitted through our website forms

B. Driver and Owner-Operator Information

When you apply or inquire about working with URoll Freight, we may collect:

• Driver’s license information
• Commercial driving qualifications
• Employment and driving history
• Vehicle and equipment information
• Operating authority information, when applicable
• Safety, insurance, and compliance documentation
• Other information required to evaluate an application or maintain regulatory compliance

C. Communications and SMS Information

We may collect:

• Records of telephone, email, and text-message communications
• Communication preferences
• SMS opt-in and opt-out records
• The date, time, and method through which consent was provided

D. Technical Information

When you use our website, we may automatically collect certain technical information, including:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages visited and website activity
• Cookies and similar technologies

3. How We Use Your Information

URoll Freight may use collected information to:

• Respond to questions and service requests
• Process and evaluate driver or owner-operator applications
• Communicate with drivers, applicants, brokers, shippers, and business partners
• Provide dispatch, load, recruiting, safety, and compliance updates
• Verify qualifications and maintain business records
• Operate, secure, and improve our website and services
• Prevent fraud, misuse, or security incidents
• Comply with legal, regulatory, insurance, and contractual requirements
• Protect the rights, safety, and property of URoll Freight and others

4. SMS and Text-Message Communications

By providing your mobile telephone number and affirmatively opting in, you consent to receive text messages from URoll Freight LLC. These messages may include dispatch updates, load information, recruiting communications, application-status updates, safety notifications, compliance reminders, and other service-related communications.

Message frequency varies depending on your relationship and interactions with URoll Freight. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After opting out, you may receive one final message confirming your request. For assistance, reply HELP or contact URoll Freight at info@urollfreight.com or (678) 590-0818.

Consent to receive text messages is not a condition of purchasing services, submitting an application, entering into a contract, or doing business with URoll Freight.

Wireless carriers are not responsible for delayed or undelivered messages.

5. How We Share Information

URoll Freight may disclose personal information:

• To service providers that perform legitimate business functions on our behalf
• To insurance, compliance, safety, background-screening, or professional-service providers when necessary
• To government agencies, regulators, courts, or law-enforcement authorities when legally required
• To protect the rights, safety, and property of URoll Freight or others
• As part of a merger, sale, restructuring, or transfer of business assets
• With your authorization or at your direction

URoll Freight does not sell or rent personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text-messaging originator opt-in data and consent will not be shared with any third parties.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, analyze website traffic, improve performance, and protect against misuse. You may adjust your browser settings to reject or limit cookies; however, some website features may not function properly as a result.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and compliance records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.

SMS consent and opt-out records may be retained as necessary to document compliance with applicable messaging requirements.

9. Your Choices and Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also request information concerning how your personal information is used or disclosed.

To submit a privacy request, email info@urollfreight.com. We may need to verify your identity before completing a request.

You may unsubscribe from text messages by replying STOP. You may unsubscribe from promotional emails by using the unsubscribe link provided in the email or contacting us directly.

10. Third-Party Websites

Our website may contain links to third-party websites or services. URoll Freight does not control and is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before submitting personal information.

11. Children’s Privacy

Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

URoll Freight LLC
Phone: (678) 590-0818
Email: info@urollfreight.com
Website: https://urollfreight.com